General conditions & information

– The information contained herein and the prices indicated on this site apply only to direct bookings through the site

– Prices include: electricity and water, heating and gas, linen changed weekly, wifi, 1 bottle of Chianti Colli Senesi wine of our production, breakfast kit upon arrival.

– Prices do not include: tourist tax (in 2023 2€/person/day for a maximum of 4 days – does not apply to children under the age of 12), any extra beds, tastings, events, tours, workshops, courses, seminars etc. and any other service not explicitly included.

– Pets are allowed on request: an extra cleaning fee of 20€ per stay applies.

– Children under 2 years stay free of charge (the cot is provided by Borgo Villa Certano, upon request).

– Terms of payment: a 30% deposit is required upon booking. Balance upon arrival at the facility, together with the tourist tax, with electronic payment or cash. Advances are payable via PayPal to or by bank transfer – in Euro – to the following coordinates:

Beneficiary: Azienda Agricola Certano S.S. Società Agricola

IBAN: IT46F0707572052000000201636


Reason: Booking [guest name], check in [date]

Please send a payment notification by email to

– Check in is from 5 PM to 7 PM. In case of absence of the employee, press the button to the left of the Reception or call the employee on +39 347 745 7529

– Baggage storage is permitted between 10 AM and 12 PM – except on Sundays – subject to prior notice by calling our employee on +39 347 745 7529 during office hours.

– Check-out is expected by 10 AM.

– In case of cancellation of the reservation by the guest with a notice of less than 7 days before arrival, no refund of the advance will be due.

– Our guests have free access to the gardens surrounding the property.