Frequently Asked Questions
Do you have any doubts? Here you will find the answers to the most common questions of our customers.
If you do not find what you are looking for, we are always available to help you!
Where is Borgo Villa Certano located?
Just 7 km from Siena, in a panoramic position among the Tuscan hills. Easily accessible by car.
Is there parking?
Yes, free parking is available inside the property, in an area shaded by holm oaks, or near the villa.
How does check-in work?
Check-in is in person, with the support of our staff. In case of absence of the clerk, press the button to the left of the Reception or call the clerk at +39 347 745 7529.
Are pets allowed?
Yes, with a small cleaning fee (€20 per stay).
Is Wi-Fi available?
Yes, Wi-Fi is free in all apartments.
Is smoking allowed?
Only in outdoor areas, out of respect for other guests.
Is the garden private or shared?
The garden and the historic park are shared spaces for all guests. Some apartments have direct access to green areas.
Is there a luggage storage service?
Yes, upon request and subject to staff schedules.
Are long-term stays allowed?
Stays longer than 28 days are allowed. Some apartments are particularly suitable for long periods thanks to features such as washing machine, equipped kitchen and large spaces. Contact us for personalized advice based on your needs.
